C10.7.2 Principles of change management


  1. At all times involve and agree support from people within system (system = environment, processes, culture, relationships, behaviours, etc., whether      personal or organisational).


  1. Understand where you/the organisation is at the moment.


  1. Understand where you want to be, when, why, and what the measures will be for having got there.


  1. Plan development towards above No.3 in appropriate achievable measurable stages.


  1. Communicate, involve, enable and facilitate involvement from people, as early and openly and as fully as is possible.