C10.11 Key Performance Indicators (KPIs)


A KPI is a quantitative measure of an aspect of an organisation that drives performance.

Examples of KPI topics include:

Raw Material Use

  • Water consumption.
  • Use of recycled Aggregates.
  • Use of sustainably sourced materials.
    • This may be for specific materials, such as wood or palm oil.


Energy Consumption

  • Gas consumption.
  • Oil consumption.
  • Coal consumption.


Emissions Generated

  • Carbon.
  • Emissions to water.
    • This may be for specific discharges, such as acids or cooling water.
  • Emissions to land.
    • This may be for specific emissions, such as hydrocarbons or organic pollutants.
  • Emissions to air.
    • This may be for specific emissions, such as dust and particles, greenhouse gases or VOCs.
  • Waste production.
    • This may be for specific waste types.


Product Specific

  • Content of toxic substances in a product.
    • This may be for specific substances, such as PCBs or lead.
  • Content of recycled materials in a product.


The World Business Council for Sustainable Development states that when selecting indicators, you should ensure that they:

  • Are relevant and meaningful.
  • Inform decision making to improve the performance of the organisation.
  • Recognise the inherent diversity of business.
  • Support benchmarking and monitoring over time.
  • Are clearly defined, measureable, transparent and verifiable.
  • Are understandable and meaningful to identified stakeholders.
  • Focus on areas under direct management control.
  • Recognise upstream and downstream aspects of a company’s activities.